Canadian public sectorDynamics 365 & Power Platform

A Quebec public organization remediated its Dynamics 365 ecosystem. Bill 25 audit signed.

Public organization subject to Quebec Bill 25. Audit of existing configuration, mapping of personal data, remediation plan, and compliance support with audit deliverables.

Delivery model

Audit fixed price + CDR

Via Vivantro

Typical duration

6-8 week audit + 6-12 month remediation

Team

Compliance consultant, Dynamics architect, plugin developers, security expert

01Context

Public organization subject to Quebec Bill 25
Regulatory evolutions imposing remediation
Dynamics 365 ecosystem in production for several years
Need for an independent audit and a documented action plan

02Intervention

Complete audit of Dynamics 365 configuration and personal data management
Mapping of data flows and identification of gaps
Prioritized remediation plan (consents, rights, retention, audit)
Compliance support with implementation of fixes
Training of client teams on Bill 25 governance

03Deliverables

Bill 25 audit report with identified gaps
Detailed remediation plan
Dynamics 365 configuration brought into compliance
Bill 25 governance documentation (processes, responsibilities)
Compliance reports ready for inspection

04Outcomes

Bill 25 compliance documented and audited
Personal data governance processes in place
Trained and autonomous client team
Solid foundation for future evolutions (granular consents, sectoral deployment)

Technologies used

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Dynamics 365↗Power Platform↗Azure Canada Central↗Entra ID↗

Related modernization paths

Path

Dynamics 365 + Quebec Bill 25 →

Path

Public sector CRM →

Related expertise

Dynamics 365 & Power Platform →

Methodology

ATLAS methodology →

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