Public sector — North AmericaDynamics 365 & Power Platform

A public organization modernized the tracking of incarcerated and probation persons with Dynamics 365 and Dataverse.

Correctional services management platform built on Dynamics 365, Power Apps, and Dataverse. Tracking of incarcerated and probation persons, modernization of administrative processes in correctional facilities, compliance with sensitive data protection requirements.

Delivery model

Development center (CDR)

Via Access International

Typical duration

Multi-year

Team

Dynamics architect, functional consultants, Power Apps developers, data security experts

01Context

Correctional administrative processes fragmented across multiple applications
Sensitive data under reinforced protection constraints
Need for full traceability of administrative decisions
Long-cycle tracking of detained and probation persons

02Intervention

Dynamics 365 + Power Apps + Dataverse architecture with Azure Active Directory
Modeling of person care cycle (incarceration, probation, transfers)
Access segregation by profile and by facility
Workflows for assessment, decisions, sanctions, conditional releases
Complete audit trail for each administrative action
Integration with identity directories and judicial systems

03Deliverables

Operational Dynamics 365 platform across all facilities
Digitalized and documented correctional workflows
Population tracking dashboards (incarceration and probation)
Audit trail compliant with data protection requirements

04Outcomes

Modernization of correctional administrative processes
Continuity of person tracking on long cycle (incarceration → probation → release)
Reinforced compliance with complete audit trail
Capability to evolve to new correctional use cases