Public sector — North AmericaDynamics 365 & Power Platform

A North American public organization modernized the tracking of incarcerated and probation persons with Dynamics 365 and Dataverse.

Correctional services management platform built on Dynamics 365, Power Apps, and Dataverse. Tracking of incarcerated and probation persons, modernization of administrative processes in correctional facilities, compliance with sensitive data protection requirements.

Delivery model

Development center (CDR)

Via Access International
Typical duration

Multi-year

Team

Dynamics architect, functional consultants, Power Apps developers, data security experts

01Context

  • Correctional administrative processes fragmented across multiple applications
  • Sensitive data under reinforced protection constraints
  • Need for full traceability of administrative decisions
  • Long-cycle tracking of detained and probation persons

02Intervention

  • Dynamics 365 + Power Apps + Dataverse architecture with Azure Active Directory
  • Modeling of person care cycle (incarceration, probation, transfers)
  • Access segregation by profile and by facility
  • Workflows for assessment, decisions, sanctions, conditional releases
  • Complete audit trail for each administrative action
  • Integration with identity directories and judicial systems

03Deliverables

  • Operational Dynamics 365 platform across all facilities
  • Digitalized and documented correctional workflows
  • Population tracking dashboards (incarceration and probation)
  • Audit trail compliant with data protection requirements

04Outcomes

  • Modernization of correctional administrative processes
  • Continuity of person tracking on long cycle (incarceration → probation → release)
  • Reinforced compliance with complete audit trail
  • Capability to evolve to new correctional use cases

Technologies used

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