Start the day with a mailbox already read, sorted and summarised, and send only what you have reviewed.
An assistant that reads the inbox and the sent folder every day, sets aside automated notifications (while keeping security, billing and deadline alerts), analyses the rest in batches and produces a daily digest, tasks for what is pressing, calendar entries for confirmed meetings and suggested replies. It never sends anything and drops no draft into the mailbox: messages awaiting a reply are listed in the digest with a suggested answer, and the person replies from their own mailbox, inside the thread. Used internally every day on an executive mailbox; a deployment on your Microsoft 365 tenant can be scoped with you.
Every reply is still written and sent by the person the contact reached out to. The assistant removes the reading and sorting time, not the relationship. What the tool changes in the work: messages awaiting a reply are listed every day with a suggestion, confirmed meetings are placed in the calendar, commitments made by email are found again in the file. What your contacts never see: a text sent without review.
Every morning the executive receives a digest of the previous day's messages, sorted by the action expected, with client requests first and notifications set aside. Meetings confirmed by email appear in the calendar; urgent requests are already on the task list. The executive reviews the suggested replies in the digest and answers from the mailbox to the ones worth keeping.
Each incoming email is attached to the file or project it belongs to. Before a meeting, the owner finds on one page what was said with the client, what was promised and what is still unanswered, without rebuilding the history by hand.
Automated mail is kept out of the digest, except for the exceptions defined at scoping: security alerts, invoices and payment reminders, administrative deadlines. These messages surface at the top of the digest instead of drowning among notifications.
For an organisation that refuses to have email content analysed by a cloud-hosted model, a variant running an open model on the client's own server is studied at scoping, on the basis of a trial with its real messages.
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No, and that is deliberate. It lists in the digest the messages awaiting a reply, each with a suggested answer; no draft is dropped into your mailbox. You take the suggestion if it fits and reply yourself, inside the thread, from your own mailbox. No message leaves without a human act, whatever the configuration.
The mailbox is read through the Microsoft Graph API with the rights of the account concerned. The content analysis currently runs on a cloud-hosted language model, through a model provider's API. If that constraint is not acceptable, a variant on an open model installed on your premises is possible; it is decided at scoping after a trial on your real messages.
They are recognised and kept out of the daily digest. Three families are exceptions and stay visible: security alerts, anything related to billing and payments, and deadlines. The exception list is completed with you.
It runs in internal use, every day, on a Microsoft 365 executive mailbox. A deployment on your Microsoft 365 tenant can be scoped with you. It is not yet a product delivered to several organisations: we say so plainly, and a deployment on your side starts with a trial on your mailbox, which sets the scope and the timeline.
The current version relies on Microsoft Graph, hence on Microsoft 365 or Exchange Online. Another mail system means replacing the reading and task-creation building block; that is scoping work, not a box to tick.
Free initial scoping, 30 minutes to 2 hours, with a solution lead adapted to your sector.